📩Sending survey via link

Sending survey via link

After you’ve created your survey, now it’s time for you to send it out to your customers!

The easiest way is to display it on your order status page, right after they’ve completed the purchase. However, you might want to survey at other parts of the purchasing journey, for example, asking them how the delivery experience is, which would be too early to be displayed on the order status page.

That’s why we designed the Link/QR code feature, so you could send the survey out at any time you want.

Before sending the survey, make sure you enable the links.

Sharing via link

Copy the Link: Copy the generated survey link.

Share the Link: Distribute the link via email, social media, messaging apps, or any other communication channels you use.

Sharing via QR code

Use the QR Code Image: Insert the QR code image into emails, printed materials, posters, or any medium where your audience can scan it using their mobile devices.

Test the QR Code: Ensure the QR code works by scanning it with a mobile device to verify it directs users to your survey.

Be careful about turning off the link!

If the link is still accessible to your customers after you turn off your link, they will see and error screen like this: