Launching your first 1-click survey

helps you understand where your customers are coming from.

Understand how your customers perceive your company and brand.

helps you understand if there are any new products that your customers may be interested in.

Understand what factors influence your customers to purchase.

Find out how your customers feel about a product.

helps you understand if there are any problems in your purchase flow.

Understand how your customers feel about your site.

helps you measure the loyalty of your customers.

helps you understand who your customers are purchasing for.

Checkboxes allow users to select multiple options from a set. This type of input is useful when you want to gather data on all applicable choices for a respondent, as there's no limit to how many options can be checked. It's ideal for questions where more than one answer can be correct or applicable.

Radio buttons are used when only one selection is allowed from a set of options. Once a radio button is selected, any previously selected button in the same group is automatically deselected. This is useful for questions requiring a single, definitive choice, ensuring clarity in response.

NPS is a scale typically ranging from 0 to 10, asking respondents to rate the likelihood of recommending a service or product to others. It's a form of a radio button input where each choice is mutually exclusive, and it helps in measuring customer loyalty and overall satisfaction with a single question. The scores are used to categorize respondents into Detractors, Passives, and Promoters, which helps businesses gauge overall customer satisfaction and loyalty trends.

Because NPS is a commonly used benchmark, we don’t allow editing for this question type.