After you’ve created your survey, now it’s time for you to send it out to your customers!
The easiest way is to display it on your order status page, right after they’ve completed the purchase. However, you might want to survey at other parts of the purchasing journey, for example, asking them how the delivery experience is, which would be too early to be displayed on the order status page.
That’s why we designed the Link/QR code feature, so you could send the survey out at any time you want.
Before sending the survey, make sure you enable the links.
Be careful about turning off the link!
If the link is still accessible to your customers after you turn off your link, they will see and error screen like this:
