Now that you've set up your survey platform, it’s time to dive into creating a 5-second test.
01. From Gojiberry’s home page, click on “Create new research project.”
02. Select “5-second test” to begin designing your survey.
03. Designing Your Survey
Select from one of our pre-made templates to get a head start:
Or you may start from a blank survey:
Decide what image asset you’d like to research on and upload the image.
Here are the different question types:
Checkboxes allow users to select multiple options from a set. This type of input is useful when you want to gather data on all applicable choices for a respondent, as there's no limit to how many options can be checked. It's ideal for questions where more than one answer can be correct or applicable.
Radio buttons are used when only one selection is allowed from a set of options. Once a radio button is selected, any previously selected button in the same group is automatically deselected. This is useful for questions requiring a single, definitive choice, ensuring clarity in response.
Text input fields allow respondents to provide written answers in their own words. This type of input is essential for questions that require a personalized response or when you are looking for detailed feedback that predefined options might not capture. Text inputs can be used to gather qualitative data, capture unique preferences, or understand specific user experiences. This format offers the flexibility for respondents to express themselves more comprehensively, making it perfect for open-ended questions such as "Please describe your experience using our product" or "What improvements would you suggest?" These inputs are valuable for acquiring insights that are not constrained by the limitations of multiple choice or fixed responses.
You can easily modify, delete, or reorder questions by hovering over the options.
You may change the order of the questions, duplicate a question, or delete questions with the buttons at the button of each question card. You could also make a question required.
04. Set incentives
There are several options:
Coupon: You may set a set amount coupon that could only be used once and has no time limitation. If you want more customization on the coupon code, you may copy in a discount code from a custom discount you prepared in the Shopify discounts tool. Make sure the discount code matches exactly with the discount you custom created.
Points: Use the Shopify Flow app to connect to your favorite point app.
No incentives
We recommend coupons or points to increase the response rate as multi question surveys take a little bit more effort for your customers to complete. A good rule of thumb for how much to give your customers is $1/min.
Gojibery automatically sends emails with the incentive codes to your customers. You may change the language of the email. Here's a list of language we support:
You may preview the email:
Uncheck "Sned discount code in an email to my customers" if you don't wish to send the email, or if you wish to use your own email services like Klaviyo. Checkout this article about the advanced settings:
05. Customize other UI
Our default UI text may not suit your research purpose. You may customize it to suit your needs. Hover over the text to start editing.
06. Preview and Launch Your Survey
Interact with the survey preview to ensure everything is set up correctly. Once satisfied, click “Create survey” to finalize it. Congratulations, you’ve successfully created your multi-question survey!
07. Activating Your Survey
Choose where you’d like to display your survey:
For immediate feedback post-purchase, click “Enable on this page” on the Order Status page.
For broader reach, click “Enable links” to generate a link or QR code that can be shared via email, social media, or included in packaging.
Once activated, the survey status will change to “Live.”
08. Name Your Survey
On the upper left corner of the project page, you may edit your survey name. Give your survey a descriptive name so you and your team can distinguish it from the others.
Advertisement
Find out how effective your messaging in advertisements is.
Example question: Can you list three things you remember from this ad?
Landing page
Discover how your landing page is perceived by yoru customers.
Example question: What was your initial impression of this page? What did you like/dislike?
New products and features
Determine how your customers feel about potential products/features.
Example question: What was your initial impression of this new product/feature? What did you like/dislike?
Branding
Gather insights about what impression your new branding gives.
Example question: Can you list three things you remember about this branding?
Now you’ve setup your app, let’s create a 1-click survey to gather feedback from your customers quickly.
Click on the tab below to view the details about each template
helps you understand where your customers are coming from.
Understand how your customers perceive your company and brand.
helps you understand if there are any new products that your customers may be interested in.
Understand what factors influence your customers to purchase.
Find out how your customers feel about a product.
helps you understand if there are any problems in your purchase flow.
Understand how your customers feel about your site.
helps you measure the loyalty of your customers.
helps you understand who your customers are purchasing for.
Here are the different question types:
Checkboxes allow users to select multiple options from a set. This type of input is useful when you want to gather data on all applicable choices for a respondent, as there's no limit to how many options can be checked. It's ideal for questions where more than one answer can be correct or applicable.
NPS is a scale typically ranging from 0 to 10, asking respondents to rate the likelihood of recommending a service or product to others. It's a form of a radio button input where each choice is mutually exclusive, and it helps in measuring customer loyalty and overall satisfaction with a single question. The scores are used to categorize respondents into Detractors, Passives, and Promoters, which helps businesses gauge overall customer satisfaction and loyalty trends.
Because NPS is a commonly used benchmark, we don’t allow editing for this question type.
You could change the order of an option or delete it by hovering on that option.
05. Edit UI copy (optional)
When you hover on the UI text, editable parts will be highlighted. You may customize them into any wording you'd like:
06. Preview your survey and hit “Create survey”
You may interact with the survey preview and check if everything is good to go. When it’s good to go, hit “Create survey”
07. Congratulations! Now you’ve successfully created your very first 1-click survey. Give it a descriptive title.
On the upper left corner of the project page, you may edit your survey name. Give your survey a descriptive name so you and your team can distinguish it from the others.
08. There’s one last important step, which is to turn on the survey.
If you’d like your survey to be displayed on the Order Status page, click “Enable on this page”. If you’d like to send the survey link or QR code via other channels, click “Enable links”.
The status will turn into “Live” once you’ve turned it on.
Now that you've set up your survey platform, it’s time to create your first multi-question survey!
01. From Gojiberry’s home page, click on “Create new research project.”
02. Select “Multi-Question Survey” to begin designing your survey.
03. Designing Your Survey
Gojiberry provides 9 different templates ofr you to get a jumpstart in survey design:
Or you could start from a blank survey.
Here are the different question types:
Checkboxes allow users to select multiple options from a set. This type of input is useful when you want to gather data on all applicable choices for a respondent, as there's no limit to how many options can be checked. It's ideal for questions where more than one answer can be correct or applicable.
Radio buttons are used when only one selection is allowed from a set of options. Once a radio button is selected, any previously selected button in the same group is automatically deselected. This is useful for questions requiring a single, definitive choice, ensuring clarity in response.
Text input fields allow respondents to provide written answers in their own words. This type of input is essential for questions that require a personalized response or when you are looking for detailed feedback that predefined options might not capture. Text inputs can be used to gather qualitative data, capture unique preferences, or understand specific user experiences. This format offers the flexibility for respondents to express themselves more comprehensively, making it perfect for open-ended questions such as "Please describe your experience using our product" or "What improvements would you suggest?" These inputs are valuable for acquiring insights that are not constrained by the limitations of multiple choice or fixed responses.
You can easily modify, delete, or reorder questions by hovering over the options.
You may change the order of the questions, duplicate a question, or delete questions with the buttons at the button of each question card. You could also make a question required.
04. Set incentives
There are several options:
Coupon: You may set a set amount coupon that could only be used once and has no time limitation. If you want more customization on the coupon code, you may copy in a discount code from a custom discount you prepared in the Shopify discounts tool. Make sure the discount code matches exactly with the discount you custom created.
Points: Use the Shopify Flow app to connect to your favorite point app.
No incentives
We recommend coupons or points to increase the response rate as multi question surveys take a little bit more effort for your customers to complete. A good rule of thumb for how much to give your customers is $1/min.
Gojibery automatically sends emails with the incentive codes to your customers. You may change the language of the email. Here's a list of language we support:
You may preview the email:
Uncheck "Sned discount code in an email to my customers" if you don't wish to send the email, or if you wish to use your own email services like Klaviyo. Checkout this article about the advanced settings:
05. Customize UI copy (optional)
When you hover on the UI text, editable parts will be highlighted. You may customize them into any wording you'd like:
06. Preview and Launch Your Survey
Interact with the survey preview to ensure everything is set up correctly. Once satisfied, click “Create survey” to finalize it. Congratulations, you’ve successfully created your multi-question survey!
07. Activating Your Survey
Choose where you’d like to display your survey:
For immediate feedback post-purchase, click “Enable on this page” on the Order Status page.
For broader reach, click “Enable links” to generate a link or QR code that can be shared via email, social media, or included in packaging.
Once activated, the survey status will change to “Live.”
08. Name Your Survey
On the upper left corner of the project page, you may edit your survey name. Give your survey a descriptive name so you and your team can distinguish it from the others.
Marketing attribution
Find out which marketing channels are most effective.
Example question: How did you hear about us?
Brand identity
Understand how your customers perceive your company and brand.
Example question: When you think of our store, which of these words comes to mind?
New product discovery
Find out what your customers want to see next in your store.
Example question: What other products would you like to see in our online store?
Purchase motivation
Understand what factors influence your customers to purchase.
Example question: What factors most influence your buying decision?
Product satisfaction
Find out how your customers feel about a product.
Example question: How satisfied are you with the quality of your product?
Site usability
Identify obstacles that could hinder customers from placing an order.
Example question: Did you encounter any problems when using our website?
User satisfaction
Understand how your customers feel about your site.
Example question: How would you rate your overall experience with us?
Demographic research
Find out more about who your customers are.
Example question: What is your age?
Target audience
Find out for whom your customers are buying.
Example question: Who are you shopping for?
